Plumbing & Hot Water Service Plans
Annual servicing, priority booking & peace of mind from £9.99/month
Serving Andover, Marlborough & Hungerford
The cylinder gets looked at once a year by the person who fitted it
An unvented cylinder has safety valves that need checking annually. A plan puts that visit in the diary so it is not forgotten, and the price is the same whichever month it falls in.
Simple, Transparent Pricing
Three plans for homeowners and landlords. A set visit in the diary each year, a discount on labour for the rest of it, and the same plumber every time. Wet side only - taps, cylinders, radiators and pipework, never gas or oil boilers.
Essential Plan
£119.88/year
- Annual unvented hot water cylinder service (G3)
- Priority in the diary, ahead of non-plan work
- 10% off all repair work
- SMS reminders for service due dates
- 12-month workmanship guarantee
Best for: Homeowners with an unvented hot water cylinder
Premium Plan
£203.88/year
- Everything in Essential, plus:
- Full plumbing & central heating wet-side check
- Annual radiator bleed & system pressure check
- 15% off all repair work
- First call in the diary when something goes wrong
- Emergency minimum reduced to the standard £150 + VAT, parts at cost
Best for: Families wanting complete plumbing cover
Landlord Plan
£155.88/year per property
- Annual unvented hot water cylinder service (G3)
- Annual plumbing & wet-side heating system check
- Gas safety certificates (CP12) require a Gas Safe engineer — we can recommend one
- Priority booking across all properties
- Service records stored digitally
- 15% off all repair work
- Multi-property discount: 5+ properties get additional 10% off monthly rate
Best for: Landlords & letting agents
Included in Every Plan
Every Rosebourne service plan comes with the quality, professionalism, and peace of mind you deserve.
WaterSafe Approved & G3 Qualified
City & Guilds qualified plumber, G3 qualified for unvented hot water systems
12-Month Workmanship Guarantee
Every service backed by our written guarantee
£2M Public Liability Insurance
Full protection and peace of mind for every job
ServiceM8 Digital Job Tracking
Real-time updates, photos, and digital paperwork
SMS Appointment Reminders
Automated reminders so you never miss a service
No Tie-In — Cancel Anytime
Rolling monthly plans with 30 days notice to cancel
Why Choose a Local Service Plan?
See how Rosebourne stacks up against the big national providers.
British Gas HomeCare
from £12-28/month
Big national provider, engineer allocated from a pool
HomeServe
from £8-20/month
Big national provider, work often subcontracted
Rosebourne Service Plan
from £9.99/month
Will Gaze does the work himself. One plumber, one phone number.
Service Plan FAQs
Everything you need to know about our plumbing and hot water service plans.
Is there a contract tie-in?
No. Our plans are rolling monthly. Cancel anytime with 30 days notice.
What exactly does Will check on the annual visit?
The wet side: taps, the stopcock, toilets and cisterns, visible pipework, water pressure, radiators and TRVs, the hot water cylinder, and where the waste runs. Will is WaterSafe approved and G3 qualified for unvented cylinders. He is not Gas Safe or OFTEC registered, so boilers are not part of it - for those you need a Gas Safe or OFTEC engineer, and Will can point you at a good one.
How do I book the annual visit?
Will rings you to book it, and again each time one is due. There is no portal to log into and no account to manage. One plumber, one phone number.
What systems are covered?
Unvented hot water cylinders, general plumbing, and the wet side of your central heating (radiators, pipework, pressure). We don't work on gas or oil boilers — for boiler servicing we'll happily recommend a trusted Gas Safe engineer.
Can I use the plan immediately?
Your annual service can be booked from month 2. Repair discounts apply from day 1.
Do you cover heat pump cylinders?
Yes — we service unvented hot water cylinders, including heat pump cylinders, as part of your plan. The heat pump unit itself needs an MCS-certified installer, which we can recommend.
How do I sign up?
Call Will on 01264 502027 or use our contact form. We'll set up your direct debit and book your first service.
Important Booking Information
Our professional booking system ensures seamless service delivery from first contact to job completion
Your Call Gets Answered
In Your PA answers the landline in office hours, so somebody picks up when Will is under a sink. They take your details and pass them straight through. Will is the one who quotes the job and turns up to do it.
Arrival Windows
We provide time windows rather than exact times to ensure quality work on each job. We'll keep you updated with a more precise ETA.
ServiceM8 System
Our professional job management system provides SMS updates, online booking, and digital job records for a seamless experience.
Start Your Service Plan Today
New for 2026, so there are no member numbers to quote yet. Ring Will and he will tell you straight whether a plan is worth it for your place, or whether you are better off just calling when something goes wrong.