How to Book Your Plumbing Service
A phone that gets answered, a written price before we start, and ServiceM8 tracking the job
You book with the plumber who turns up
There is no call centre. The number on this page rings Will, the job goes into ServiceM8 while you are on the phone, and you get a text with the booking and a time window.
Three Easy Ways to Book
Choose the booking method that works best for you - we make it simple and straightforward
Phone Booking
In Your PA answers the landline in office hours and takes your details. Will picks it up from there and confirms the date with you.
Call 01264 502027Mon-Fri: 8am-6pm
Evenings & weekends: Emergency line, subject to availability
Online Quote Form
Fill out our detailed quote form with job description and photos. We'll respond within 24 hours
Book a PlumberResponse time: Within 24 hours
Best for: Planned work
Emergency Booking
For urgent plumbing emergencies requiring immediate attention. Payment required before call-out
Emergency ServicesFrom: £285 (payment before call-out)
Response: Fast emergency response
Your Booking Journey
From first contact to job completion - here's exactly what happens at each step
Initial Contact
Call us on 01264 502027 or submit our online quote form with details about your plumbing needs
- Describe your plumbing issue
- Share property address
- Mention any urgency
- Provide preferred appointment times
Booked into ServiceM8
Your job goes into ServiceM8 and Will confirms a date that suits you
- Details taken when you ring
- Will confirms the date with you
- A text when it is booked
- Another before he sets off
Confirmation & SMS Updates
Receive appointment confirmation and SMS notifications before Will arrives at your property
- SMS confirmation sent
- Updates before arrival
- Arrival window reminder
- Direct contact if needed
Service Delivery
Will aims for the window ServiceM8 sent you, and rings if the job before yours overruns
- Professional workmanship
- Fully equipped van
- Clean and tidy
- 22+ years experience
Job Completion & Digital Records
Digital job sheet provided through ServiceM8 with photos, details, and warranty information
- Digital job completion record
- Before/after photos
- Warranty documentation
- Payment processed securely
Information We Need to Book
Having these details ready helps us provide accurate quotes and efficient service
Property Details
- Full address
- Access information
- Property type
- Parking availability
Job Description
- What needs fixing/installing
- How long the issue has persisted
- Any previous repair attempts
- Scope of work required
Timing Preferences
- Preferred appointment days
- Available time slots
- Any urgency factors
- Deadline requirements
Photos (If Available)
- Photos of the issue
- Location context photos
- Any damage visible
- Existing installations
Pricing & Payment Information
Clear, upfront pricing with no hidden fees or surprises
Standard Services
Scheduled appointments
Minimum charge for standard services
- Free no-obligation quotes
- Scheduled at your convenience
- Arrival window sent via ServiceM8
- Payment after job completion
- All work guaranteed
Emergency Services
Immediate response
Minimum emergency call-out charge
- Fast emergency response
- Payment required before call-out
- Available weekends & after hours
- Prevents wasted time for genuine emergencies
- Fully equipped for urgent repairs
Accepted Payment Methods
ServiceM8 Digital Booking System
We use ServiceM8 professional job management system to provide better service and communication
Arrival Windows
No more waiting all day. You get an arrival window rather than a whole day at home, and a call if it slips
SMS Updates
Real-time notifications before arrival so you're always informed about your appointment
Digital Records
Complete digital job sheets with photos, work details, and warranty information
Ready to Book Your Plumbing Service?
Professional plumbing services across Andover, Marlborough & Hungerford with transparent booking and digital job management
Mon-Fri: 8am-6pm • Evenings & weekends: emergency line, subject to availability • Serving Andover, Marlborough & Hungerford