Emergency Plumber
Andover
SP10 & SP11
Local emergency plumber covering all Andover postcodes. Honest response times, transparent pricing, and no unnecessary call-outs.
Andover Emergency Service
Local plumber, honest service. I live and work in this area - I won't overcharge or create false urgency.
What Counts as a Plumbing Emergency?
Not every plumbing problem needs an emergency call-out. Here's what genuinely requires immediate attention versus what can wait until normal business hours.
Burst Pipes
Immediate response for burst pipes anywhere in your Andover property
Major Leaks
Active leaks causing water damage or flooding
No Water Supply
Complete loss of water supply to your property
No Hot Water
Complete failure of hot water system
Blocked Drains (Sewage)
Blocked drains causing sewage backup
Overflowing Toilets
Toilet overflowing and cannot be stopped
Not Sure If It's An Emergency?
Call me anyway - I'll give you an honest assessment. Many issues that seem urgent can actually wait until the next business day, saving you the emergency premium. Dripping taps, slow drains, and minor leaks you can contain usually don't need emergency rates.Standard service from £125 | Emergency service from £285
Andover Area Response Times
I'm based locally so I can reach anywhere in Andover quickly. These are realistic averages based on my actual response times - not marketing promises.
SP10 & SP11 Coverage
Business Hours Response
Monday - Friday: 8am - 6pm
Saturday: 8am - 4pm
Fastest response times during these hours as I'm actively working in the area.
Evening & Weekend Response
Response times may be 1-2 hours depending on current commitments and location.
I'm a solo plumber, not a call centre. I'll always give you an honest ETA when you call.
Why Honest Times Matter
Unlike national companies that promise "30-minute response" and leave you waiting, I give you a realistic estimate. If I can't get to you quickly, I'll tell you upfront so you can decide whether to wait or try elsewhere.
Emergency Costs Explained
No hidden charges or surprise fees. Here's exactly what emergency service costs and why.
Emergency Service
For genuine emergencies requiring immediate response
- Priority response (30-45 min average)
- First hour of labour included
- Full diagnostic assessment
- Emergency parts from van stock
- Payment required before call-out
Additional labour at £60/hour. Parts charged at cost + 20%. Most emergency repairs complete within 1-2 hours.
Emergency Call: 01264 502027Standard Service
For non-urgent issues that can wait
- Next available appointment
- First hour of labour included
- No urgency premium
- Full diagnostic assessment
- 12-month workmanship guarantee
Often available within 24-48 hours. Perfect for dripping taps, slow drains, toilet repairs, and other non-urgent issues.
Book Standard ServiceWhy Emergency Costs More
Emergency call-outs require me to interrupt scheduled appointments - potentially letting down other customers who've been waiting. The £285 minimum reflects the true cost of dropping everything to attend your emergency, not just the labour time.
I'd rather be honest about this upfront than surprise you with hidden "call-out fees", "emergency premiums", or "unsociable hours charges" that some companies add on top. £285 is the total minimum - no surprises.
What to Do While Waiting
Take these steps immediately to minimize damage before I arrive.
Turn Off Water
Find your stopcock - usually under the kitchen sink or near the front door. Turn it clockwise to shut off.
Turn Off Electricity
If water is near electrics, switch off at the consumer unit. Never touch electrical items with wet hands.
Contain the Water
Use buckets, towels, or containers to collect water. Move valuables and electronics away from the area.
Document Damage
Take photos for insurance purposes. Note the time you discovered the issue and actions taken.
Stopcock Location in Andover Properties
- Period properties: Often in the cellar or under the kitchen sink
- New builds (Augusta Park, Picket Twenty): Usually in a utility cupboard or under the kitchen sink
- External stopcock: At the front boundary, requires a stopcock key
Don't Make It Worse
- Don't: Use electrical appliances near water
- Don't: Try to repair burst pipes yourself with tape
- Don't: Ignore water near the fuse box
- Don't: Walk on waterlogged ceilings from above
Andover-Specific Plumbing Issues
Understanding local property types and water conditions helps me respond faster and diagnose problems more accurately.
Hard Water Issues
Andover sits in a very hard water area (300+ mg/L calcium). This causes scale buildup in pipes, immersion heaters, and valves - making certain emergencies more common here than in soft water areas.
- • Stuck isolating valves
- • Scaled-up shower cartridges
- • Failed immersion heater elements
- • Blocked pipe sections
Period Properties
Andover town centre and villages like Upper Clatford have many Victorian and Georgian properties with original lead or iron pipework that's more prone to failures.
- • Lead pipe corrosion
- • Cast iron drain failures
- • Old stopcock seizure
- • Hidden pipe runs
New Build Estates
Augusta Park, Picket Twenty, and Picket Piece have modern plastic pipework but often experience issues from rushed construction and settling.
- • Push-fit joint failures
- • Poorly installed appliances
- • Mains pressure issues
- • Unvented cylinder problems
Emergency Plumber FAQs
Q:How quickly can you respond to an emergency in Andover?
A: My average response time to Andover addresses is 30-45 minutes during business hours. I'm based locally and carry emergency parts in the van. For evening/weekend emergencies, response may be 1-2 hours depending on current commitments. I always give an honest time estimate when you call.
Q:Why is the emergency minimum £285?
A: Emergency call-outs require me to interrupt scheduled work, potentially letting down other customers. The £285 minimum reflects this reality and ensures I can prioritise genuine emergencies. It includes the first hour of labour, call-out, and diagnostic. Additional work is charged at standard rates. This is actually lower than many national emergency services.
Q:Do you require payment before attending?
A: Yes, for emergency call-outs I require the £285 minimum to be paid before I leave for your property. This ensures commitment from both parties and allows me to prioritise your emergency properly. Payment can be made by card over the phone.
Q:What if my problem isn't actually an emergency?
A: If you're unsure whether your situation is a genuine emergency, call me and I'll be honest with you. Many issues that seem urgent can actually wait until the next business day at standard rates (from £125). I'll never upsell you to emergency service if standard service will do.
Q:Do you cover all of Andover including new estates like Augusta Park?
A: Yes, I cover all Andover postcodes including SP10 and SP11. This includes Augusta Park, Picket Twenty, Picket Piece, and all surrounding villages like Upper Clatford, Weyhill, Enham Alamein, and Tidworth. Response times to outer areas may be slightly longer.
Related Andover Guides
Plumbing Emergency
in Andover?
Local plumber covering SP10 & SP11. Honest response times, transparent pricing, and no unnecessary call-outs.
Emergency minimum £285 | Standard service from £125